- SpeechMike Premium Air (SMP4010)
- Troubleshooting
Troubleshooting
Find the most common problems you could encounter with the SpeechMike in the following table. If you are unable to solve the problem with the information below, contact the supporting Philips partner you purchased the device from.
Problem | Cause | Solution |
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The SpeechMike is completely without function |
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The SpeechMike doesn't respond to input commands. |
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The SpeechMike doesn't switch on. |
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The SpeechMike doesn't connect to the docking station. |
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The SpeechMike is connected to the computer but sound will play on the computer’s speaker only |
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The SpeechMike doesn't record sound. |
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My computer can't detect the foot control. |
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The connection between the SpeechMike and the docking station is being interrupted. |
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The SpeechMike keeps sending mouse signals to the computer / moves the mouse, even when its not used. |
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LED colors and meanings
The LEDs on your SpeechMike and the docking station indicate the connection and battery status as well as problems that might occur when using your SpeechMike and the docking station. Use the following table to learn more about the connection status, battery status, and potential problems:
Connection LED
SpeechMike | Docking station | Meaning |
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green | green |
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orange + vibration | green |
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red + vibration | red |
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orange | orange |
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short red flashing | short red flashing after USB connection |
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off | red |
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red | red |
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Battery LED (SpeechMike in docking station)
SpeechMike | Docking station | Meaning |
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green | green |
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orange | orange |
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orange flashing | orange |
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off | off |
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Battery LED (SpeechMike out of docking station and switched on)
Docking station | Meaning |
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green |
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SpeechMike | Meaning |
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green—for 5 seconds after turned on |
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off |
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green—for 5 seconds (after shortly pressing the Power button) |
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orange—for 5 seconds (after shortly pressing the Power button) |
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red |
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red flashing |
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